Terms of Service

Version 1.2 — April 2026

Provider:
Dominik Britz, Veldio Systems, Gengesfeld 12, 51688 Wipperfuerth, Germany
Email: support@sofasites.app

1. Scope

  1. These Terms of Service ("Terms") govern your use of the mobile application "SofaSites" ("App") and all related services provided by Dominik Britz, Veldio Systems ("Provider," "we," "us," or "our").
  2. The service is primarily designed for business owners and entrepreneurs ("Customer," "you," or "your"). Use by consumers is permitted; in such cases, applicable consumer protection laws apply in addition to these Terms.
  3. You must be at least 18 years of age or the age of majority in your jurisdiction to use SofaSites. By creating an account, you represent and warrant that you meet this requirement.
  4. Any conflicting terms or conditions of the Customer shall not apply unless we expressly agree in writing.

2. Service Description

  1. SofaSites is an AI-powered platform for creating, editing, and publishing business websites.
  2. The scope of services includes:
    • AI-assisted onboarding to capture your business information.
    • Automatic generation of website content (text, layouts, images).
    • Hosting of the generated website via Cloudflare Pages.
    • Optional registration and management of a custom domain.
    • Website editing via a chat assistant.
    • Generation of legally required pages (privacy policy, legal notice) based on templates.
  3. AI-generated content is produced using the best available technology; however, we do not guarantee the accuracy, completeness, or legal compliance of such content. You are responsible for reviewing all generated content before publication.

3. Account Registration

  1. The contract is formed when you register an account in the App and accept these Terms.
  2. You warrant that all information provided during registration (including country and email address) is accurate and complete.
  3. Each Customer may only create one account.

4. Free Preview and Paid Services

  1. The creation of a free preview website is non-binding and does not create any payment obligation.
  2. Paid services are billed through in-app purchases or subscriptions. Currently offered:
    • Subscription: Monthly subscription to publish and operate the website (including a custom domain and 2 additional editing credits per month, up to a maximum of 10 accumulated free credits).
    • Edit Pack: One-time purchase of a pack containing 10 additional editing credits. Purchasing an edit pack requires an active subscription.
  3. Current prices are displayed in the App before purchase.
  4. Payment processing is handled by the respective app store operator (Apple App Store / Google Play Store). Their terms of service apply in addition to these Terms.
  5. Unused editing credits (both free and purchased) expire when the subscription ends and cannot be converted or refunded to cash or any other benefit.

5. Subscriptions, Cancellation and Data Retention

  1. Subscriptions renew automatically for the respective billing period unless cancelled before the end of the current period.
  2. Cancellation of a subscription must be managed exclusively through the subscription settings of the respective app store (Apple App Store / Google Play Store). The Provider cannot process cancellations directly for technical reasons.
  3. Upon cancellation, access remains active until the end of the paid period.
  4. When the paid period ends, your published website is taken offline without any further grace period (DNS records are removed). You will be notified via push notification in advance.
  5. After subscription expiry, your website data (source code, content, assets) and account are retained for 90 days to allow reactivation. If you subscribe again within these 90 days, your website is restored to its previous state.
  6. After the 90-day retention period, your website data (including Cloudflare Pages project, GitHub repository, DNS records) and your account along with all associated data are permanently and irrevocably deleted. You will be reminded 60 days and 10 days before the deletion deadline via push notification.
  7. If you have registered a custom domain through the Provider, the transfer auth code for the domain will be provided to you via push notification after subscription expiry so you can transfer the domain to another registrar. After the domain registration expires, it will not be renewed by the Provider.

6. Customer Obligations

  1. You agree not to create or cause to be created any content through the App that is unlawful, offensive, discriminatory, or otherwise in violation of applicable law.
  2. You are solely responsible for the content of your published website, including compliance with copyright, trademark, and data protection laws.
  3. You are responsible for reviewing the automatically generated legal pages (privacy policy, legal notice) for accuracy and completeness and adjusting them as necessary. The templates do not constitute legal advice.
  4. You must keep your login credentials (especially your password) secure and not share them with third parties. You must notify us immediately if you suspect unauthorized access.
  5. You may not misuse the App, including but not limited to:
    • Sending automated bulk requests to the chat assistant.
    • Using the AI features to generate content not intended for your own website.
    • Attempting to circumvent the App's security measures.

7. Intellectual Property

  1. You receive a non-exclusive, non-transferable, non-sublicensable license to use the website content generated by the App (text, layouts) for the duration of the contractual relationship. Use is permitted exclusively through the App and the hosting infrastructure provided by the Provider.
  2. AI-generated images are subject to the terms of the respective image generation service (Google Imagen). You receive a license for commercial use on your website.
  3. Content you upload (logos, photos) remains your property. We receive a limited license to use such content solely for the purpose of fulfilling the contract.
  4. The source code of the generated website is stored in a private GitHub repository owned by the Provider. You have access through the App during the term of the contract. You have no right to request handover, export, or copies of the source code or website files.
  5. The software, underlying templates, algorithms, and platform infrastructure are and remain the intellectual property of the Provider.
  6. Upon termination of the contractual relationship — for any reason — all licenses granted to you shall expire. Section 5 applies to the deletion of data after termination.

8. Availability and Liability

  1. We strive to maintain high availability of the App and hosted websites but do not guarantee uninterrupted operation.
  2. Scheduled maintenance will be announced in advance when possible.
  3. DISCLAIMER OF WARRANTIES: THE APP AND ALL RELATED SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
  4. LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE PROVIDER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
  5. We are not liable for the accuracy of AI-generated text, images, or legal templates.
  6. The legal pages generated by the App (privacy policy, legal notice/impressum) are based on general templates and information provided by you. They do not constitute legal advice. We recommend having the generated legal pages reviewed by a qualified attorney.
  7. We are not liable for any warnings, fines, penalties, or other legal consequences arising from inaccurate, incomplete, or outdated information provided by you in the generated legal pages. You are solely responsible for compliance with applicable legal notice and data protection requirements.

8a. Product Support

  1. Support requests must be submitted exclusively by email to support@sofasites.app. Phone support is not offered.
  2. Support hours are Monday through Friday, 9:00 AM to 5:00 PM Central European Time (CET/CEST).
  3. No support is provided on German federal public holidays.
  4. The Provider strives to respond to support requests in a timely manner but does not commit to any specific response or resolution time.

9. Data Protection

  1. Personal data is processed in accordance with our Privacy Policy and the EU General Data Protection Regulation (GDPR).
  2. For information about your rights under the California Consumer Privacy Act (CCPA) or other US state privacy laws, please refer to our Privacy Policy.

10. Suspension and Termination by Provider

  1. We may temporarily suspend your access or terminate the contract with immediate effect if:
    • You breach material provisions of these Terms.
    • Unlawful content is published through the App.
    • You misuse the service.
  2. In the event of suspension or termination, we will notify you by email stating the reason.

11. Changes to These Terms

  1. We reserve the right to modify these Terms with at least 4 weeks' prior notice.
  2. Changes will be communicated to you via email or in-app notification.
  3. If you do not object within 4 weeks of receiving the change notification, the modified Terms are deemed accepted. You will be specifically informed of this consequence in the notification.

12. Dispute Resolution

  1. These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
  2. For US-based customers: To the extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms or the service shall be resolved through binding arbitration administered in accordance with the rules of the International Chamber of Commerce (ICC), with arbitration taking place in Germany. You agree that any arbitration shall be conducted on an individual basis and not as a class, consolidated, or representative action.
  3. Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from a court of competent jurisdiction.
  4. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.